Finding someone that you trust to clean your house or business is harder than most people think. Not only is important that you can have someone that you trust to work with little or no supervision around your valuables, but you also need to have someone that you can trust to be reliable and to do a great job.
And what if they break something that is a valuable? Or become injured? And how do you work out what specific tasks they will do?
Where should you look
Getting advice from reliable and impartial sources is critical in deciding who to trust. So if you know somebody who has a cleaner, then they may be a great place to start. Other than that, online reviews are one of the best ways to find who is reliable. www.womo.com.au is a great online review source, there are reviews are quality checked and done away that you can be quite sure that they are from real customers.
Six questions that you should ask any cleaner
How long have you been in business
A well-established company will have a long list of references, be highly experienced and have dealt with all of the situations that you are likely to encounter. They should provide you with at least three references (and you should call at least three references).
Ask about the turnover rate they have with employees
Housecleaning usually has a very high turnover rate, a lot of employees don’t stay longer than 3 to 5 months and having this change in personnel means trusting someone you in your home frequently. Companies with lower turnover rates generally produce a higher quality results because they hire the right people, treat them well and save time on retraining.
What cleaning supplies do you use, and what cleaning methods?
Some cleaning services bring their own cleaning supplies and others preferred you to supply them for them. Knowing what this actually means can be highly beneficial, for example for some cleaning companies they consider bringing their own cleaning equipment as simply bringing a rag and a bottle of spray.
Do you have insurance?
Insurance is great and any cleaning company that you engage should happen. Insurance not only helps to protect you from a cleaner getting injured on your site, but also it is there to protect the value of your assets.
How long will it take to clean house of my size?
Sometimes it will focus on a rate per hour, but the best way to look at it is how much to complete the job. Some cleaning companies spend longer than others, and other cleaning companies complete more tasks. So when you’re looking at a cleaning service just make sure that you’re comparing apples to apples. Knowing what specific tasks they do and how long they spend can help you get a better understanding of value.
Do you guarantee your work?
Some cleaning companies offer quality guarantees including 24-hour satisfaction guarantees. Check to see if you’re cleaning company is confident enough with their work to guarantee that you will like it.